Read/Leave Feedback
Welcome to the feedback page where you can post feedback and read feedback about ScannerDanners book and ScannerDanner Premium.
no help
SCANNERDANNER'S REPLY:
You contacted support@scannerdanner.com for help recovering your eBook license code. At which point you demanded an immediate response and continued to email my support system 30 more times of the next two hours. I actually had my wife call you and then I called you! You have not returned our calls. When attempting to reply to your request, the emails kept coming back as invalid because you spelled your email address incorrectly when you filled out the support email form. I figured out the issue and replied with the information you were looking for. You claim you have not received it, yet I sent it from both my support inbox and from my own personal gmail account.
To anyone else reading this. This is very important. PLEASE ADD SUPPORT@SCANNERDANNER.COM as a contact in your email system so my reply emails to you do not end up in your spam folder! Second, I (Paul Danner) personally handle my support email system and DO NOT offer 24/7 minute by minute support. I WILL get back to you within 24 hours in most circumstances.
SCANNERDANNER'S REPLY:
You contacted support@scannerdanner.com for help recovering your eBook license code. At which point you demanded an immediate response and continued to email my support system 30 more times of the next two hours. I actually had my wife call you and then I called you! You have not returned our calls. When attempting to reply to your request, the emails kept coming back as invalid because you spelled your email address incorrectly when you filled out the support email form. I figured out the issue and replied with the information you were looking for. You claim you have not received it, yet I sent it from both my support inbox and from my own personal gmail account.
To anyone else reading this. This is very important. PLEASE ADD SUPPORT@SCANNERDANNER.COM as a contact in your email system so my reply emails to you do not end up in your spam folder! Second, I (Paul Danner) personally handle my support email system and DO NOT offer 24/7 minute by minute support. I WILL get back to you within 24 hours in most circumstances.
Love this channel I've learned so much.
very Good site
poor service
SCANNERDANNER'S REPLY:
I'm so sorry you feel this way. I can see that on 12-16-18 you requested help with recovering your password. We replied the same day with telling you how to do this. There was no correspondence after this.
Unfortunately you probably never saw our reply back to you as our message got flagged as spam. For anyone else reading this PLEASE CHECK YOUR SPAM FOLDERS!! This is a very frustrating thing that I have to deal with.
SCANNERDANNER'S REPLY:
I'm so sorry you feel this way. I can see that on 12-16-18 you requested help with recovering your password. We replied the same day with telling you how to do this. There was no correspondence after this.
Unfortunately you probably never saw our reply back to you as our message got flagged as spam. For anyone else reading this PLEASE CHECK YOUR SPAM FOLDERS!! This is a very frustrating thing that I have to deal with.
I cannot say enough good things.
On the video describing how to navigate your screen shows basic concepts after the book chapters. My screen does not show this.
Am I doing something wrong?
This year I am going to do three nights a week study for 1 hour at a time and I really believe your teaching is going to make me so much better.
Thank you
Mar
REPLY FROM SCANNERDANNER: Thank you Mark! If you are having login issues please email support@scannerdanner.com and include your email address and user name and we can look up your account and fix things for you. Thanks again!
On the video describing how to navigate your screen shows basic concepts after the book chapters. My screen does not show this.
Am I doing something wrong?
This year I am going to do three nights a week study for 1 hour at a time and I really believe your teaching is going to make me so much better.
Thank you
Mar
REPLY FROM SCANNERDANNER: Thank you Mark! If you are having login issues please email support@scannerdanner.com and include your email address and user name and we can look up your account and fix things for you. Thanks again!
New subscriber to premium. I enjoy the website and have learned a lot from it. I think it would be better if you had someone to answer questions that were posted on the forum about your videos.
Thank you
SCANNERDANNER'S REPLY:
"Thanks for the feedback! As a new subscriber, I want you to know to post your questions within the comments of the videos themselves. I always make it a point to answer you guys there. Just make sure your questions are related to the video and include a time stamp of where your question is coming from.
The forum is reserved for specific technical repair or help questions. I do not answer those in the comments sections of the Premium videos.
Also as a one man show, please remember to be patient with me as I have hundreds of emails a day to go through.
Thanks for being a Premium subscriber!
Thank you
SCANNERDANNER'S REPLY:
"Thanks for the feedback! As a new subscriber, I want you to know to post your questions within the comments of the videos themselves. I always make it a point to answer you guys there. Just make sure your questions are related to the video and include a time stamp of where your question is coming from.
The forum is reserved for specific technical repair or help questions. I do not answer those in the comments sections of the Premium videos.
Also as a one man show, please remember to be patient with me as I have hundreds of emails a day to go through.
Thanks for being a Premium subscriber!
From Zimbabwe Africa, am very grateful for your great teachings, how ever I have a question and a suggestion
(1) How best can your online students benefit from wiring diagrams
(2) I suggest you move a step further by offering your online students online examinations where by upon completion of the course they can get certificates signed by you. Here where we come from it brings great pride I being taught by great masters and have something on your wall to prove that you passed through the hands of the great.
Thank you
SCANNERDANNER'S REPLY
1. I have a "where to get service information" thread on the forum made just for you guys
2.I have exams on a shared Google Drive folder that I can share with you, though I do NOT offer any types of certificates. If you are interested in accessing these tests, email me at support@scannerdanner.com with your GMAIL email address. It MUST be a gmail address to be able to share the files with you. Thank you!
(1) How best can your online students benefit from wiring diagrams
(2) I suggest you move a step further by offering your online students online examinations where by upon completion of the course they can get certificates signed by you. Here where we come from it brings great pride I being taught by great masters and have something on your wall to prove that you passed through the hands of the great.
Thank you
SCANNERDANNER'S REPLY
1. I have a "where to get service information" thread on the forum made just for you guys
2.I have exams on a shared Google Drive folder that I can share with you, though I do NOT offer any types of certificates. If you are interested in accessing these tests, email me at support@scannerdanner.com with your GMAIL email address. It MUST be a gmail address to be able to share the files with you. Thank you!
I'm a 19 year L1 Master Auto Tech who's just trying to help a fellow technician out and hopefully learn from my experiences.
It CAN be done! Self education, hard work, and a real passion for what you do is the key to success!
It CAN be done! Self education, hard work, and a real passion for what you do is the key to success!
Tim S, truly want to give Paul a big thank you for helping me with subscription issue. having a big problem with it, he personally got involved and solved it. So thank you again for your help and wanting to help someone succeed.
Hey paul.. I would like to know, i have purchased your book, can i print it and make it hardcopy for myself?
From ScannerDanner:
The eBook cannot be printed from directly. I can offer you an exchange and you pay the difference for the paper book. Or I offer $20 off the paper version as an eBook owner. Email me at support@scannerdanner.com to discuss this further
From ScannerDanner:
The eBook cannot be printed from directly. I can offer you an exchange and you pay the difference for the paper book. Or I offer $20 off the paper version as an eBook owner. Email me at support@scannerdanner.com to discuss this further